IMS was founded by Al Rais group in the year 1982 who are pioneers in the field of Real Estate, Construction & Contracting, Electrical & Electronics products, Trading/ Retailing of Household Products. IMS is strongly oriented towards honesty and integrity on a commitment to the highest standards of legal and ethical conduct. The company’s historical and future success is grounded in collective commitment to our core values which includes innovation, honesty and integrity. We don’t just sell stuff, we create experiences and craft memories. We offer our customer wide range of products which includes, Digital Satellite Receivers, Healthy Juicer, Fashion Apparels, Smart phones, Tablets, Operator Services, Karaoke Systems, at competitive prices backed by prompt delivery and excellent customer service. Some of the top selling brands include Alcatel, Humax, Hurom, Dagi ,Hyundai, Apple, Nokia, Samsung, Huawei, Blackberry.
“To be the most valued & respected business partners with our vendors and customers, creating solutions with increased revenue and profitability “.
With our vast years of experience, We evolved, grew, and adjusted our strategy and organization to the market's evolution, investing on our business' diversification and internationalization, and always appreciating the efforts of our employees who are always hands on to satisfy our clients' needs on a daily basis. We believe in providing exceptional services & business growth in the interest of both supplier and buyers. This reality would not be possible without the professionalism and determination of all employees, clients, suppliers and other entities with whom we daily work. Honesty and integrity are key values of our company.
Mr. Abdulla Al Qassim | Director
We aim to provide exceptional services & business growth in the interest of both supplier and buyers. Also, we aim to enhance our supplier’s profitability and market share.
At IMS, we deliver superior distribution and more visibility for the premium brands we carry. Our dedication to the brands we distribute extends to our customer service team which makes sure we surpass customers' expectations and provide complete support.
IMS not only uses traditional channels but we strategically think about each brand and the profiling of its consumers. We try to be everywhere.. Our network extends to different locations, ensuring superior coverage. Our in-house warehousing facilities as a logistics leader Agility translate into effective outreach and client satisfaction.
A brand within TCL Communication(Chinese multinational electronics company), which is known for its international multicultural company which designs, develops, and markets globally a growing range of mobile and Internet devices. Alcatel smartphones are designed to be colorful, easy to use, and with technology at affordable prices. They present an expanding portfolio of mobile and internet products that are designed to be as individual and unique as their users.
We market high definition (HD) set-top boxes manufactured by Humax, which is one of the world's largest manufacturers of digital set-top boxes, exporting its products to over 90 countries across the globe. They have built a solid reputation as a leading supplier of high quality products. The company headquarters and R&D facility are based in Korea, with offices in Dubai & few other parts of the world.
Womens fashion for every occasion. From every day casuals to smart styles and stylish party dresses , we have something for everyone. Affordable dresses, skirts, shirts, trousers, jackets, jumpers, coats and cardies – at cheap prices - it’s never been easier to make the latest runway looks your own !
Your next E-Shopping Destination! At Dubimall.com , IMS strive to achieve the highest level of “Customer Satisfaction” possible. Our cutting edge E-commerce platform, highly experienced buying team, agile warehouse systems and state of the art customer care centre provides customer with:
<>Broader selection of products
<>Superior buying experience
<>On-time delivery of products
<>Quick resolution of any concerns
We are authorized dealers of DAGI, who have been successful in catering to the fashion needs of men, women & kids. All products are a result of best practices followed right from fabrics to fit and fashion. Products come to you after going through a series of quality checks for everything that you consider when you decide to take it on. Years of retailing expertise and a keen focus on creating not just apparels, but memorable experiences for you, dictate our work pattern. Every single stitch, color, the choice of fabric, everything has been designed and put together to give you that best brand feeling.
Reech 7 is launched with a view to provide whole new communication experience for buyers and sellers. It saves lot of time, money and energy to buyer and helps seller to get business without any effort. Reech7 reaches out for business all day, all night and finds you precisely the kind of customer who is looking for your product or service. This means higher traffic, greater sales volume, almost no operating cost and needless to say amazing edge over competition.
Hurom Juicer is a nutritional juicer which is superior, healthier and freshing with more anti-oxidants, vitamins and minerals, minimal frothing and foaming.We, IMS are proud to be associated with Hurom to market its Juicer in the region which is World's first patented juicer utilizing the SSS(Slow Squeezing System) method which extracts the maximum amount of nutrients, vitamins, taste, and even enzymes from minimum amount of food such as, fruits, vegetables, leafy greens, wheatgrass, nuts and even soy beans.
HYUNDAI Digital Technology’s Karaoke Systems & surround systems is one of the top selling brands of IMS. This Korean based HDT is producing an array of broadcasting receivers for digital satellites, cable, terrestrial, and IP STB(Internet Protocol Set top box). They utilize differentiated solutions including FTA (Free To Air), CI (Common Interface), Embedded CAS (Conditional Access System), PVR (Personal Video Record) and HD (High Definition) in order to satisfy customer’s demands. To know more about Karaoke system visit our Online shop – www.dubimall.com.
Happycall delivers the best quality and sincerity, so that cooking for the precious family can be a happy and pleasant time experience ! Happycall developed the first double-sided frying pan to the world, and has since been making efforts to develop products with unique functions and provide the highest quality, such as Diamond Frying Pan, IH Vacuum Pot, etc. The company has been awarded a gold medal at the international Invention Exhibition, representing a global acknowledgement of Happycall’s innovations in the industry.
The sitNcycle is a new form of stationary bike that is easy-to-use. Simply set it up in your favorite room of the house and start pedaling away the pounds. With eight resistance levels, you can set your own pace and intensity level. You can pedal while you work, watch TV, read, or surf the web!
We continue to strive for excellence and to expand our network around the globe by joining forces with acclaimed retailers who are well established in GCC. Our products are marketed by well trained professionals in most of the Consumer and Hyper Markets.
Our future plans include significant expansion in South Africa and other regions.
Wide Spectrum of Marketing support and Strong network helps our suppliers to stay at the forefront of a dynamic industry with strategic planning and efficiencies. IMS is your dedicated partner, committed to navigating you through the murky waters of global competition. We bring rich domain knowledge to help our suppliers give customers what they want at the right time and right place. But in each case, we build brand equity by investing for growth, and focus our performance on achieving and maintaining leadership market positions.
IMS pride ourselves with providing the best after sales support and services, our company motto is "it's the service after the sale that counts"
By recognizing that customer satisfaction results in repeat business, we have always applied ourselves to providing the best support in the industry. Despite the exponential growth of the region and in particular UAE, where reputations matters, IMS reputation has been hard earned and is jealously protected as a result.
Our professional team is dedicated to provide fast and reliable care services to handle customer inquiries regarding online tracking repair, SMS based status updates and so forth. We are equipped with ESD facilities, latest technologies and test equipments on a 24/7 basis.
We are authorized after-sales service provider for all our products we deal with. Our pickup and delivery service outlets are in more than 250 locations in entire GCC region. We are uniquely positioned and invested in providing exceptional after-sales support.
IMS is a team of more than 1000 members spread across multiple locations around GCC. The team combines a proven track record and professional skills, woven together with a common culture of trust & caring. We offer our employees - freedom at work, unmatched leadership & the opportunity to grow at a rapid pace.
We have opportunities in various disciplines - Sales & Marketing, Warehousing, Finance & Audit, HR, IT,Logistics. If you have the passion to make a difference , the dynamism to respond to change, the commitment to quality and the courage to seize opportunities… Join the IMS team ! Mail us your CV to – firstname.lastname@example.org .If we have requirement matching your profile, we shall contact you.
Make the right choice and explore 32 years of experience!
HR & Admin Manager |UAE